Privacy Statement

This Privacy Policy applies to information collected when you visit our website (www.splicemachine.com) (the “Site”), provide us with Content (as defined in our Terms of Use), and interact with our products and services (“Services”). It explains what information we collect about you, how it is used and disclosed, and the choices you have about the use, disclosure, correction, or deletion of your information.

What Information We Collect

Information provided by you. We collect information that you provide directly to us, such as when you fill out a form, contact customer service, or otherwise communicate with us. This information may include personal information such as your name, email address, mailing address, or other contact or identifying information provided by you. Some of our Services, such as access to a shared Slack channel or deployment of our Sandbox software offering, may involve use of authentication information for your account with a third party’s services; you are under no obligation to use such a Service or provide us with such information, and if you choose to do so, we will use it only as necessary to provide you with the Service you requested. When you voluntarily provide any personal information to us, we understand that to be your consent to the terms of this Privacy Policy and our use and processing of the information in accordance with it.

Information collected automatically. When you access or use our Site or Services, information about you is automatically collected, such as the type of browser you use, the files you request, the time of your use, your IP address, and the page you visited before reaching us. Some pages on our Site may contain “cookies,” which are data that may be sent to your web browser and stored on your computer. Session cookies exist only during a particular browsing session; persistent cookies stay on your computer until they are deleted. Persistent cookies allow our server to “recognize” you when you visit our website in the future.

Information shared by you through our Site and Services. Some of the Services we offer through our Site, such as our user forum, allow users to share information and Content on our Site. Please be aware that any information or Content that you share through those Services may be viewed or collected by others.

Minors. We do not intend to collect any information from or about any individual under 13 years of age; if you are a parent or guardian and believe that your under-13 child has provided us with information without your consent, please email us at privacy@splicemachine.com so that we may delete that information.

How Information Is Used

Splice Machine will use information voluntarily supplied by you to provide you with the Services you requested, to respond to your inquiries, to provide you with customer support, and to supply you with requested information about us and our Services.

Information collected through the use of cookies is used to improve our Site and our other product and service offerings and to better meet your needs.
We may also use your personal information to inform you about new features, products or services unless you opt out from our marketing activities (for example, by unsubscribing).

If you do not reside in the United States, you acknowledge that Splice Machine is located in the United States and the applicable laws regarding processing of personal information may be less stringent than the laws in your country; by providing us with information about you, you consent to having it transferred to, and processed or stored in, the United States.

How Information Is Shared

We may share personal information about you as follows:

  • With your consent. If we notify you through our Site or Services, including this Privacy Policy that personal information will be shared in a particular way, and you provide that personal information, we understand that to be your consent to use the personal information in that way;
  • With our third-party contractors, advisors, and service partners under confidentiality agreements, such as (for example) the companies we use for our email newsletters, for their use on our behalf in the course of providing services for us.
  • As part of any merger, acquisition of part or all of our business, financing, or similar corporate transaction.
  • If we believe it necessary as required by law or to comply with court order, subpoena, or similar requirements, or to enforce our agreements or policies, or to protect us or third parties against harm or illegal activities.

We may also share aggregated or de-identified information.

Your Choices

Unsubscribing. At any time, you may update your communications preferences with Splice Machine, including by unsubscribing from our email communications. (Please note that we may need to use your personal information to notify you of updates to our Privacy Policy or other terms.)

Corrections, Updates, or Deletion. You may update or correct your personal information or request deletion of your account information by emailing us at privacy@splicemachine.com; please note that we may be required by law or otherwise to retain your information, or to retain it for a set time before deleting it. Deleted information may remain in our archives. Otherwise, we will retain your information as necessary and appropriate to uphold our legal obligations, enforce our agreements, resolve disputes, and provide you with requested services.

Cookies. You can delete cookies by following the instructions in your web browser. Most web browsers are set to accept cookies by default; if you prefer otherwise, you can configure your browser to reject cookies, or to notify you if a cookie is sent to you. Rejection of cookies may affect your user experience of our Services.

Other Websites

This website may contain links to other sites owned or operated by third parties. We do not control those third parties or their sites, nor do we endorse or otherwise accept responsibility for the content or privacy policies of those sites.

Social Media Features

Our website may include social media features and widgets (e.g., the button that allows you to follow Splice Machine on Twitter). Third-party companies created these features and widgets (such as Twitter, in our example), and your interactions with them are governed by those third parties’ privacy policies.

Advertising and Analytics

Splice Machine may use a third-party advertising or remarketing services, such as Google’s AdWords network, that uses cookies to collect information about your activities on our website and other websites and to provide you with targeted advertising or marketing across the internet based on your interests as expressed through your online activity. If you wish to opt out of having this information used to provide you with targeted ads, you can opt out as follows: to opt out of Google’s use of cookies, click here to visit Google’s Ads settings; and to opt out of third-party use of cookies, click here to visit the Network Advertising Initiative opt-out page. Please note that opting out does not mean you will not receive advertising; you will continue to see advertisements displayed, but they will be generic rather than tailored to your web preferences and usage patterns.

Likewise, we may use Google’s “Google Analytics” web analytics service, which uses cookies to gather general information about use of our website by you and other visitors, transmit it to a Google server, analyze the results, and provide reports and related services. To learn more about Google Analytics or to opt out, click here: https://tools.google.com/dlpage/gaoptout.

Security

We take reasonable, industry-standard steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, transmission and after receipt. If you have security questions relating to your personal information, contact us at privacy@splicemachine.com.

Modifications and Updates

Splice Machine may modify or update this privacy policy at any time by posting an updated Privacy Policy on the Splice Machine website, posting a notice of update, providing you with email notice of the update, or any combination thereof. Continued use of our website, products, and services after the effective date of an update means that you agree to be bound by the updated terms.

California Residents’ Privacy Rights

California residents may request and receive, at no cost, certain information about any Personal Data that we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared that information. If you are a California resident and would like this information, please submit your request to privacy@splicemachine.com.

Contact Us

For questions about this Privacy Policy, email privacy@splicemachine.com or call us at (415) 857-2111. For other questions, please use the “Contact Us” page of our Site.

Originally Posted: August 7, 2013

Last Revised: July 14, 2016