Services

Get the Most from Splice Machine

Splice Machine’s Customer Solutions team brings you deep technical expertise in the Splice Machine distributed database and the entire Hadoop ecosystem. We offer a variety of services to help you efficiently deploy the Splice Machine database and derive maximum value from your investment. These services include both implementation consulting and educational offerings delivered by our expert team. You may purchase packaged service offerings directly on our site or contact us at solutions@splicemachine.com for customized services.

All Splice Machine services are provided in accordance with our Splice Machine Software, Services, and Support Terms and Conditions.

Splice Machine Service Packs

Splice Machine Essentials Training

Designed for new Splice Machine customers, this Service Pack provides a one-day training course for up to 5 Customer team members, covering the Splice Machine database in detail as well as essential elements of the Hadoop stack, including HDFS and HBase. Training can be provided on-site (travel expenses extra) or remotely at Customer’s option.

Essentials training

Kickstart Program

Designed for new Splice Machine customers looking to ensure that their deployment gets started on a solid foundation, this Service Pack provides a combination of training and implementation design and planning services to ensure your deployment gets off to a solid start.

Kickstart Progam

Splice Machine Technical Account Manager

Designed for Splice Machine customers currently in Production, this Service Pack provides Customer with a Technical Account Manager (TAM), a dedicated, named resource supporting Customer’s Splice Machine deployment on an ongoing annual subscription basis.

Technical Account Manager

Splice Machine Consultant-on-Demand

Designed to be adaptable to Customer’s specific needs, this Service Pack allows Customer to purchase a fixed number of hours from a Splice Machine technical expert.

Consultant-on-Demand